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Information & your choices

Privacy notice

Information & your choices

Who this notice covers

Averisdata provides privacy and data protection framework support from Malaysia. This notice covers visitors to this website and people who contact averisdata@gmail.com about our services. It explains our website and enquiry handling; a client engagement may require additional agreed terms and notices.

Information involved

If you email us, we receive your email address, name and any business details, scheduling preferences, message content or attachments you choose to send. If a WhatsApp call is arranged, your telephone number and account details may be involved. Teams meetings may involve your display name, email and meeting communications. Website delivery and security involve technical information such as IP address, browser information, request time and requested page.

Why information is used

Enquiry information is used to respond, understand your needs, prepare a proposal and arrange requested calls or meetings. Technical information supports website delivery, reliability and protection against abuse. An enquiry is not permission to send promotional campaigns. We do not use this website to make automated decisions about you or to sell personal data.

Your choice to provide information

Providing enquiry details is voluntary. Without a return email address or enough information to understand your request, we may not be able to respond or prepare a meaningful proposal. Do not send sensitive personal data, identity documents or client databases through an initial enquiry. If such information is needed for an engagement, handling arrangements should be agreed separately.

Service providers and disclosures

This website is hosted on Cloudflare Pages with Cloudflare delivery and security. Enquiries sent to our Gmail address are handled through Google’s email service. Microsoft Teams or WhatsApp is involved only when that communication channel is used. These providers process information under the terms applicable to their services. Information may also need to be disclosed to an authorised adviser or authority where necessary for a request, legal duty or legal claim.

International processing

Cloud-based hosting, email and communication services can process information outside Malaysia. The locations and safeguards depend on the provider and service configuration. We do not promise Malaysian-only storage. Ask the privacy contact about a specific transfer before sharing information subject to location or confidentiality restrictions.

Retention

Enquiry information is kept only for as long as needed to deal with the enquiry, related follow-up and any applicable recordkeeping or legal claims. If an enquiry becomes an engagement, its records are managed with the engagement requirements. Provider security logs, backups and cookies follow the provider’s retention settings. Request deletion or ask about the retention applicable to your information using the privacy contact; a legal obligation may limit deletion.

Security

The website is delivered using HTTPS. No public upload facility, account registration or web enquiry form is provided. Email and communication services have their own security controls and risks. No online system is guaranteed secure. Contact us if you believe information has been sent to the wrong person or a website security issue may affect you.

Access, correction and other requests

You can ask to access or correct your information, withdraw consent where processing relies on it, stop direct marketing, or raise concerns about processing. You may also request deletion or another right available under applicable law. The availability, scope, identity checks and response time depend on the request and governing law; not every right is unconditional. Use the privacy-requests page or email our privacy contact.

Cookies and external websites

The cookie policy describes the current website configuration and the security cookies the hosting provider may use. No optional analytics or advertising is included in the website code. External websites have their own notices and practices.

Children and changes

This website is intended for business enquiries, not services directed at children. Please contact us if a child’s information has been sent in error. Changes to this notice will be dated on this page. A revised notice does not itself grant permission for a new use that requires consent.

Questions and complaints

Contact averisdata@gmail.com with the subject “Privacy request” or “Privacy complaint”. You may also contact Malaysia’s Personal Data Protection Commissioner or the competent authority in your jurisdiction where applicable.

Where information comes from

Information comes from you when you email or speak with us, from someone introducing you or acting for your business, and from your browser when it requests a page from our hosting provider. If you provide another person’s details, share only what is necessary and ensure you are entitled to do so. You can ask us about the source of information held about you.

Choices, objections and portability

You may ask us to limit a use or disclosure, prevent processing likely to cause damage or distress where the law permits, or transmit your personal data to another controller where a right to portability applies. Portability is subject to applicable conditions, including technical feasibility and compatible formats. Explain your request by email. Withdrawing consent may affect the assistance we can provide, but does not itself remove a separate legal requirement to retain a record.

Contacting us about this policy

Averisdata is responsible for the website and enquiry handling described here. Email averisdata@gmail.com for information about processing, recipients, retention or your choices. This is a privacy contact channel; it is not a claim that a statutory Data Protection Officer has been appointed. The English, Bahasa Melayu and Chinese versions are intended to describe the same practices. Please tell us if any wording is unclear.

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Privacy requests & complaints ↗

Malaysia Personal Data Protection Department ↗

Contact Averisdata

Website operator and privacy contact: Averisdata, Malaysia.

averisdata@gmail.com